Sales Opportunities

This chapter contains all important information on using sales opportunities in TRASER DMS 365. Sales opportunities offer the possibility to accompany and track sales processes from the initial contact with a customer to the conclusion of a contract. To do so, sales cycles and sales cycle stages must first be set up so that sales processes can be tracked at any time. This chapter is divided into the following sections:

• Creating Sales Cycles
  • Creating Sales Cycle Stages
• Creating Sales Opportunities
• Processing Sales Opportunities
  • Changing Sales Cycle Stages of Sales Opportunities
  • Creating Sales Quotes from Sales Opportunities
• Linking Sales Opportunities to Configure Price Quotes
• Closing Sales Opportunities

Creating Sales Cycles

Before you can use sales opportunities, you first have to create sales cycles and corresponding sales cycle stages. Sales cycles map the sales process in multiple steps, from the initial contact with a customer to the conclusion of the contract, thus providing a comprehensive overview of the progress of a sale. Please proceed as follows to create a sales cycle:

• Use the quick search (ALT+Q) to find the Sales Cycles page.
• Click on New in the menu bar to create a new sales cycle.
• Complete the information according to the following table:

You have successfully created a sales cycle. You can add as many sales cycles as needed.

Creating Sales Cycle Stages

For each sales cycle, you can create multiple stages which map the individual phases of the sales process, e.g., initial contact, quote, and contract conclusion. You can also specify whether certain conditions must be met in order to progress to the next stage or whether the stage can be skipped. This approach standardizes and facilitates the overview of sales processes. Please proceed as follows to set up sales cycle stages:

• Use the quick search (ALT+Q) to find the Sales Cycles page.
• Select the sales cycle for which you want to create stages.
• Click on Stages in the menu bar.
• Complete the information according to the following table:

You have successfully created a sales cycle stage. You can create as many sales cycle stages per sales cycle as needed.

Creating Sales Opportunities

To create a new sales opportunity, please proceed as follows:

• Use the quick search (ALT+Q) to find the Opportunities page.
• Click on New in the menu bar to create a new sales opportunity.
• Fill in the fields in the General FastTab according to the following table:

You have successfully created a sales opportunity. To display an overview of the active sales opportunities of a salesperson, search for the Salespeople/Purchasers page using the quick search (ALT+Q), open the desired salesperson, and click on Related > Salesperson > Opportunities in the menu bar.

Processing Sales Opportunities

The following sections describe how to adjust the sales cycle stage of a sales opportunity and create sales quotes for a sales opportunity.

Changing Sales Cycle Stages of Sales Opportunities

Once you have created a sales opportunity, it is automatically set to the first specified sales cycle stage. In addition, a new line containing the information of the stage is inserted into the Sales Cycle Stages FastTab of the opportunity card. You can adjust the sales cycle stage of a sales opportunity via the Update action. To do so, please proceed as follows:

• Use the quick search (ALT+Q) to find the Opportunities page.
• Open the sales opportunity whose sales cycle stage you want to adjust.
• Click on Home > Update in the menu bar.
• Select the relevant option from the following table in the Action Type field:

• Confirm your entries with OK. The corresponding action type is carried out.

You have successfully changed the sales cycle stage of a sales opportunity. Repeat the process as needed to reflect the current status of the sales opportunity. For each change, a new line is added to the Sales Cycle Stages FastTab. This allows you to fully track the development of the sales opportunity at any time.

Creating Sales Quotes from Sales Opportunities

To create a new sales quote for a sales opportunity, please proceed as follows:

• Use the quick search (ALT+Q) to find the Opportunities page.
• Open the sales opportunity for which you want to create a sales quote.
• Click on Home > Create Sales Quote in the menu bar.

You have successfully created a sales quote from a sales opportunity. The relevant document opens automatically. You can continue processing the sales quote as usual. More information on this can be found under Sales Quotes.

Linking Sales Opportunities to Configure Price Quotes

To link a sales opportunity to a configure price quote, please proceed as follows:

• Use the quick search (ALT+Q) to find the Configure Price Quotes page.
• Open the configure price quote you want to link with a sales opportunity.
• Click on Link to Opportunity in the menu bar.
• Select the desired sales opportunity and confirm your selection with OK.

You have successfully linked a sales opportunity to a configure price quote. The sales opportunity number is automatically transferred to the Opportunity No. field in the configure price quote, and the configure price quote number is automatically transferred to the Configure Price Quote No. field in the sales opportunity.

Closing Sales Opportunities

To close a completed sales opportunity, please proceed as follows:

• Use the quick search (ALT+Q) to find the Opportunities page.
• Open the sales opportunity you want to close.
• Click on Home > Close in the menu bar to close the sales opportunity.
• Complete the information according to the following table:

• Confirm your entries with OK.

You have successfully closed a sales opportunity. On the Opportunity Card in the General FastTab, the Closed toggle switch is automatically activated, the closing date is transferred to the Date Closed field, and the Status of the sales opportunity is updated. A closing line is automatically inserted in the Sales Cycle Stages FastTab.