Updated: 30.08.2024

Add Texts to Items

This chapter describes how to add different text types to items, catalog items and service items.
The contents of this chapter are divided into the following sections:

The following section describes how to add texts to items.

Add Texts to Items

This section describes how to add texts to items.
Click on the following link to go directly to the right section.

The following subsection describes how to add marketing texts to items manually.

Add Marketing Texts to Items

This section describes how to add a marketing text to a service item.
Please proceed as follows:

  • Use the quick search (ALT+Q) to find the page Items.
  • On the Items page, select the item that you would like to add a marketing text to.
  • Open the notification area. To do so, press Alt+F2 or click on the notification area icon Infobereich-Symbol on the right-hand side.
  • The notification area opens.
  • In the notification area, scroll down to the Marketing Text tab.

Add Marketing Texts to Items

  • Click on the drop-down menu next to the Marketing Text tab.
  • Select Edit from the drop-down list.
  • TheEdit - Notepad window opens.
  • Enter a text.
  • To save the text, click Close.
  • The text that you entered is saved as a comment below the Marketing Text tab.

You have successfully added a marketing text to an item.

Note

If you want to edit a marketing text, proceed as described below:

The following section describes how to add texts to a catalog item.

Add Texts to Catalog Items

This section describes how to add texts to catalog items.
Click on the following link to go directly to the right section.

Add Marketing Texts to Catalog Items

This section describes how to add a marketing text to a catalog item.
Please proceed as follows:

  • Use the quick search (ALT+Q) to find the page Catalog Item.
  • On the Catalog Items page, select the catalog item that you would like to add a marketing text to.
  • Open the notification area. To do so, press Alt+F2 or click on the notification area icon Infobereich-Symbol on the right-hand side.
  • The notification area opens.
  • In the notification area, scroll down to the Marketing Text tab.

Add Marketing Texts to Catalog Items

  • Click on the drop-down menu next to the Marketing Text tab.
  • Select Edit from the drop-down list.
  • TheEdit - Notepad window opens.
  • Enter a text.
  • To save the text, click Close.
  • The text that you entered is saved as a comment below the Marketing Text tab.

You have successfully added a marketing text to a catalog item.

Note

If you want to edit a marketing text, proceed as described below:

The following section describes how to add texts to a service item.

Add Texts to Service Items

This section describes how to add texts to service items.
Click on the following link to go directly to the right section.

The following section describes how to add marketing texts to a service item.

Add Marketing Texts to Service Items

This section describes how to add a marketing text to a service item.
Please proceed as follows:

  • Use the quick search (ALT+Q) to find the page Service Items.
  • On the Service Items page, select the service item that you would like to add a marketing text to.
  • Open the notification area. To do so, press Alt+F2 or click on the notification area icon Infobereich-Symbol on the right-hand side.
  • The notification area opens.
  • In the notification area, scroll down to the Marketing Text tab.

Add Marketing Texts to Service Items

  • Click on the drop-down menu next to the Marketing Text tab.
  • Select Edit from the drop-down list.
  • TheEdit - Notepad window opens.
  • Enter a text.
  • To save the text, click Close.
  • The text that you entered is saved as a comment below the Marketing Text tab.

You have successfully added a marketing text to a service item.

Note

If you want to edit a marketing text, proceed as described below:

The following section describes how to add service texts to a service item.

Add Service Texts to Service Items

This section describes how to add a service text to a service item.
Please proceed as follows:

  • Use the quick search (ALT+Q) to find the page Service Items.
  • On the Service Items page, select the service item that you would like to add a service text to.
  • Open the notification area. To do so, press Alt+F2 or click on the notification area icon Infobereich-Symbol on the right-hand side.
  • The notification area opens.
  • In the notification area, scroll down to the Service Text tab.

Add a service text to a service item

  • Click on the drop-down menu next to the Service Text tab.
  • Select Edit from the drop-down list.
  • TheEdit - Notepad window opens.
  • Enter a text.
  • To save the text, click Close.
  • The text that you entered is saved as a comment in the Service Text tab.

You have successfully added a service text to a service item.

Note

If you want to edit a service text, please proceed as described below:

The following section describes how to add standard equipment texts to a service item.

Add Standard Equipment Texts to Service Items

This section describes how to add a a standard equipment text to a service item.
Please proceed as follows:

  • Use the quick search (ALT+Q) to find the page Service Items.
  • On the Service Items page, select the service item that you would like to add a standard equipment text to.
  • Open the notification area. To do so, press Alt+F2 or click on the notification area icon Infobereich-Symbol on the right-hand side.
  • The notification area opens.
  • In the notification area, scroll down to the Standard Equipment Text tab.

Add a standard equipment text to a service item

  • Click on the drop-down menu next to the Standard Equipment Text tab.
  • Select Edit from the drop-down list.
  • TheEdit - Notepad window opens.
  • Enter a text.
  • To save the text, click Close.
  • The text that you entered is saved as a comment in the Standard Equipment Text tab.

You have successfully added a standard equipment text to a service item.

Note

If you want to edit a standard equipment text, please proceed as described below:

The following section describes how to add notes to a service item.

Add Notes to Service Items

This section describes how to add a a note to a service item.
Please proceed as follows:

  • Use the quick search (ALT+Q) to find the page Service Items.
  • On the Service Items page, select the service item that you would like to add a note to.
  • Open the notification area. To do so, press Alt+F2 or click on the notification area icon Infobereich-Symbol on the right-hand side.
  • The notification area opens.
  • In the notification area, click on Attachments.
  • Click on the plus icon Plus-Symbol next to the Notes tab.
  • The Add a note window opens.

Add a note

Note

The maximum length for notes is 1024 characters.

For marketing, service and standard equipment texts there is no character limit.

  • Enter the text.
  • Click OK to add the note to the service item.

You have successfully added a note to a service item. The following section describes how to edit service item notes.

Edit Service Item Notes

This section describes how to edit service item notes.
Please proceed as follows:

  • Use the quick search (ALT+Q) to find the page Service Items.
  • On the Service Items page, select the service item that you would like to add a note to.
  • Open the notification area. To do so, press Alt+F2 or click on the notification area icon Infobereich-Symbol on the right-hand side.
  • The notification area opens.
  • In the notification area, click on Attachments.
  • Open the menu for the note that you would like to edit.

Edit note

  • Click Edit.
  • The Notes window opens.
  • Enter your changes.

Note

The maximum length for notes is 1024 characters. The maximum length also depends on the number of paragraphs.

  • To save your changes and exit the window, click OK.

Note

Only the changes made to the text will be saved. Information such as the user ID that created the note or the time stamp will not be updated.

You have successfully edited the note.