Sales Orders

This chapter describes how to create sales orders for service items with a calculation worksheet. It is divided into the following sections:

Creating Sales Orders

This section describes how to create a sales order for a service item with a calculation worksheet. To be able to do so, you first have to create a sales quote from a configure price quote. To create a sales order from a sales quote, please proceed as follows:

Note

You can also create a sales order directly via the configure price quote. To do so, use the quick search (ALT+Q) to find the Configure Price Quotes page, open the desired configure price quote and click on Sales > Create Sales Order in the menu bar.

  • Use the quick search (ALT+Q) to find the Sales Quotes page.
  • Open the sales quote from which you want to create a sales order.
  • Click on Home > Make Order in the menu bar.
  • Confirm the dialog window with Yes to convert the sales quote to a sales order. You can now archive the sales quote, if needed.
  • Confirm another dialog with Yes, if you want to open the sales order.

Tip

If needed, you can display the Margin % field in the sales order lines using the personalization action menu. The margin amount is calculated as shown in the following illustration:
Margin %

You have successfully created a sales order for a service item with a calculation worksheet. You can then create a purchase order for the configured service item, of it is not in stock. Also, you may now create a sales shipment and invoice.

Manually Adding Service Items to Sales Orders

If you have already created a sales order and subsequently want to add additional service items to it, proceed as follows:

  • Use the quick search (ALT+Q) to find the Sales Orders page.
  • Open the sales order to which you want to add a service item.
  • Navigate to the Lines FastTab.
  • Click on Line > Functions > Add Service Item in the menu bar of the FastTab.
  • Complete the information according to the following table:
Field Description
In Stock as You can filter by service items as Fixed Assets or Current Assets in this field.
Manufacturer Select the desired manufacturer from the dropdown list to filter by manufacturer.
Category Select the desired service item category from the dropdown list to filter by category.
Subcategory Select the desired service item subcategory from the dropdown list to filter by subcategory.
Model Select the desired service item model from the dropdown list to filter by model.
Service Item No. Click on the selection field and select the service item from the dropdown list.

Tip

If you enter the desired service item number directly, the Manufacturer, Category, Subcategory, and Model fields are filled in automatically.

  • Confirm your entries with OK.
  • If configurations are stored on the service item, confirm a dialog window with Yes to add the configurations to the sales order.

You have successfully added a service item to a sales order manually.