Warranty Setup

Before the warranty functionality can be used, you need to carry out the basic setup. To do so, please proceed as follows:

  • Use the quick search (ALT+Q) to find the page Warranty Setup.
  • In the the General FastTab, carry out the setup according to the table below.
    • Optional: If needed, create and define a new number series by clicking on New in the dropdown list.
Option Description
Warranty Claim Nos. Select or create the service order type to be automatically applied to deductible warranty claims from the dropdown list.
Deductible Service Order Type Select or create the number of the resource to be automatically applied for deductible warranty claim lines from the dropdown list.
Deductible Amount Resource No. Select or create the number of the resource to be automatically applied for parts warranty claim lines from the dropdown list.
Resource for Parts Select or create the number of the resource to be automatically applied for labor warranty claim lines from the dropdown list.
Resource for Labour Select or create the number of the resource to be automatically applied for miscellaneous costs warranty claim lines from the dropdown list.
Resource for Misc. Select or create the number of the resource to be automatically applied for miscellaneous costs warranty claim lines from the dropdown list.
Resource for Parts incl. VAT Select or create the number of the resource to be automatically applied for labor warranty claim lines using VAT posting groups from the dropdown list.
Resource for Labour incl. VAT Select or create the number of the resource to be automatically applied for labor warranty claim lines using VAT posting groups from the dropdown list.
Resource for Misc. incl. VAT Select or create the number of the resource to be automatically applied for miscellaneous costs warranty claim lines using VAT posting groups from the dropdown list.
Print Vendor Cr. Memo No. in Service Cr. Memo Activate the toggle switch if the vendor credit memo numbers shall be printed in service credit memos created out of warranty claims.

You have successfully carried out the basic warranty setup.