Payment Information Setup

This chapter describes how set up basic payment transactions and requirements in TRASER DMS 365, and how to set up credit limits for specific customers. This chapter is divided into the following sections:

Setting up Payment Methods for Customers and Vendors

Payment methods specify how you are paid by customers and how you pay vendors. You can assign payment methods to customers and vendors which are then used by default in relevant documents. To set up a payment method, please proceed as follows:

  • Use the quick search (ALT+Q) to find the Payment Methods page.
  • To set up a payment method, click on New in the menu bar.
  • Complete the information according to the following table:
Field Description
Code Enter a unique name for the payment method, e.g., CASH.
Description Enter a significant description for the payment method, e.g., Cash Payment.
Payment Limit Incl. VAT Optional Specify a value for the maximum payment amount including VAT for this payment method. When posting a sales or service document, the value will be compared to the Total Amount incl. VAT. If the payment limit is exceeded, you will receive an error message and the posting process will be canceled.
Cash Payment Select this checkbox if the payment method is cash. If the Ship Only Against Cash Payment option is selected in the Blocked field on the customer card, you must select a payment form in sales, service, or rental documents in which this checkbox is selected so that the document can be processed.
Bal. Account Type Enter the type of account that the balancing entry for this payment method should be posted to.
Bal. Account No. Enter the number of the balancing account that should be used for this payment method.
Direct Debit Select this checkbox to enable direct debit for the payment method.
Direct Debit Pmt. Terms Code Enter the payment terms code for direct debit payments using this payment method. More information on payment terms can be found in the Setting up Payment Terms for Customers and Vendors section.
Pmt. Export Line Definition Specify how the export of payments should be processed for this payment method.
Bank Pmt. Type Optional Enter the payment type that should be used for the export of payments with this payment method.

You have successfully set up a new payment method. Repeat the process as needed to add further payment methods.

Setting up Payment Terms for Customers and Vendors

Payment terms determine how due dates and payment discounts are managed. You can assign payment terms to customers and vendors which are then used by default in relevant documents. However, if needed, you can change the terms in individual documents, e.g., if a customer should pay before the due date specified in the payment terms. This does not affect the default payment term. To define a payment term, please proceed as follows:

  • Use the quick search (ALT+Q) to find the Payment Terms page.
  • To define a new payment term, click on New in the menu bar.
  • Complete the information according to the following table:
Column Description
Code Enter a unique name for the payment term.
Due Date Calculation Enter a formula to calculate the due date, which is used for creating invoices and reminders. Use, e.g., 14D, if the invoice should be due after 14 days, or CM, if the invoice should be due in the current month.
Discount Date Calculation Optional Specify a formula for calculating a possible discount, e.g., 7D for a discount period of 7 days. The system then uses this formula to calculate the discount date, i.e., the last date on which a customer is granted a discount.
Discount % Specify the percentage of the invoice amount that is used to calculate a discount. You can exclude discounts for individual document lines by selecting the No Discount checkbox in the relevant line. This is possible in all document types. This customized setting takes precedence and overrides the settings set here.
Calc. Pmt. Disc. on Cr. Memos Select this checkbox if the discount should also apply to credit memos with this payment term.
Immediate Annuity Credit Disc./Refund Select this checkbox if the due date of credit memos and refunds should be set to the document date, i.e., the document should be due immediately.
Description Enter a unique description for the payment term, e.g., 14 days net.
Payment Text for Direct Debit Enter a text that will be printed on all documents that contain a payment method marked as Direct Debit.
No Payment Discount on Items Select this checkbox if you do not want to grant a discount on items that get added to documents with this payment term. If you only want to disable the discount for a specific item, activate the No Discount toggle switch on the Item Card of the relevant item. You can find more information on this under Creating Items.
No Payment Discount on Resources Select this checkbox if you do not want to grant a discount on resources that get added to documents with this payment term. If you only want to disable the discount for a specific resource, you can do so by activating the No Discount toggle switch on the Resource Card of the relevant resource.

You have successfully set up a new payment term. Repeat the process as needed to add further payment terms.

Setting Up Payment Conditions For Customers

Payment conditions allow you to set up different payment terms and payment methods for a customer depending on the business area (rental, sales, or service). If you then create a document for that customer, the applicable payment condition for the corresponding business area is inserted automatically. To set up a new payment condition for a customer, please proceed as follows:

Note

Payment conditions will only be applied automatically to newly created documents. Existing documents must be must be adjusted manually after setting up a new payment condition. However, if you change the invoice recipient for a document and payment conditions have been stored for this customer, the payment conditions are updated automatically.

  • Use the quick search (ALT+Q) to find the Payment Conditions page.
  • To set up a new payment condition, click on New in the menu bar.
  • Complete the information according to the following table:
Field Description
Area Select whether the payment condition for the customer should apply to the rental, sales, or service business area.
Customer No. Enter the customer number for which you want to set up a payment condition for a specific area.
Service Order Type Select the desired service order type for the payment condition from the dropdown list, or leave the field empty if the payment condition should be applied to all service order types of the business area. Please note that the use of the service order type must be activated for documents of the selected area. More information on this can be found under Setting Up Service Order Types. To set up multiple payment conditions for the same business area and customer, you must select a different value (including empty) in this field for each payment condition.
Payment Terms Code Select the code of the desired [payment term] for this payment condition from the dropdown list.
Payment Method Code Select the code of the desired [payment method] for this payment condition from the dropdown list.

Note

If you change the invoice recipient in the Bill-to Customer No. field in a document to a customer for whom a payment condition is set up, the payment terms in the Payment Terms Code field in the Invoicing FastTab will updated with the payment conditions of the new invoice recipient.

You have successfully created a payment condition for a customer. Your changes are applied automatically once you close the Payment Conditions page. Repeat the process as needed to add further payment conditions.

Setting up Credit Limits for Customers

Credit limits specify the maximum amount a customer can be granted as credit in your company. This reduces the risk of non-payment. When creating or updating a document, the credit limit is automatically checked. If the credit limit of a customer is exceeded, a warning is displayed to the user. To set up a credit limit for a customer, please proceed as follows:

Note

Before you set up individual credit limits, you must first make some basic settings on the Sales & Receivables Setup page:

  • In the Credit Warning field, select the cases in which a warning about the credit limit status of the customer should be displayed. Possible options are Credit Limit (order creation), Overdue Balance (invoice creation), Both Warnings, or No Warning.
  • Activate the Show Credit Limit Details on Release toggle switch if the Credit Limit Setup page should be displayed once an outgoing document is released after the credit limit has been reached.
  • Activate the Exclude Cash Payments from Credit Limit Calculation toggle switch, if orders with cash payment as payment method should not be included in the calculation of the credit limit. If the toggle switch is activated, orders with cash payment can be released regardless of the value in the Block field on the order card.
  • Use the quick search (ALT+Q) to find the Credit Limit Setup page.
  • To set up a new credit limit, click on New in the menu bar.
  • Complete the information according to the following table:
Field Description
Area Select whether the credit limit for the customer should apply to the rental, sales, or service business area.
Customer No. Enter the number of the customer for which you want to set up a payment condition for the selected Area.
Service Order Types Click on the selection field, then select the service order types to which the credit limit should apply on the Credit Limit Types page. Please note that the use of the service order type must be activated for documents of the selected Area. For more information on this, go to Setting Up Service Order Types.
Credit Limit (LCY) Enter the credit limit for the customer in the selected business area as well as for the respective service order type. This field can only be filled in if the Extended Credit Limits toggle switch has been activated on the Customer Card in the General FastTab. If the credit limit for the customer is exceeded in a relevant document, a corresponding notification is displayed in the document.
Block Order Select from the dropdown menu how the Block field in the General FastTab of a sales order should be filled in by the system if the credit limit has been exceeded. Possible options are Shipment, Invoice, or Shipment & Invoice.

You have successfully set up a credit limit for a customer. Repeat the process as needed for additional customers and/or business areas.