Damage Documentation

You can note, edit and add pictures to damages that occurred to (service) items during the rent period in a damage report in TRASER Rental 365.
For more information on how to record damages directly in service items, click here.

Create Damage Reports in Return and Delivery Plans

You can also create damage reports for (service) items in return and delivery plans.
To do so, please proceed as follows:

Use the quick search (ALT+Q) to find the Return Plan or Delivery Plan page.
The Return Plan or the Delivery Plan page is displayed.
Select the desired return or delivery plan.
Select Service > Damage Report from the menu bar.
The Damage Reports page is displayed.
Click on New in the menu bar.
The Damage Report Card is displayed.

You can choose between the following options:

FastTab	Field	Description
General
	Report Date	Enter the date on which the damage was reported here.
	Status	Specifies the status of the damage report.
	Service Doc. Posted	Specifies if the service document linked to the damage report has been posted.
	Description	Enter a description for the damage report here.
Contract and Object
	Rent Contract No.	Specifies the rent contract number of the affected rent contract.
	Object No.	Enter the object number of the affected object here.
	Object Type	Enter the object type of the affected object here.
Cost Estimate
	Service Doc. Type	Specifies the type of service document linked to the damage report.
	Prices Incl. VAT	Choose here if the cost estimate includes the VAT.
	Service Doc. No.	Enter the service document number of the linked service document here.
	Cost Estimate Incl./Excl. VAT	Shows the cost estimate.
Reported Damages
	Damage Description	Enter a description for the damages.
	No. of Pictures	Shows how many pictures have been uploaded for this damage.
Damage Pictures		Upload pictures of the damages here if needed.

Fill in the fields with the desired information.
Click on Status > Release in the menu bar.
Your entries are saved automatically.

You have successfully created a damage report for an return or delivery plan.

Printing Reports For Damages On Returned Rent Objects

With TRASER Rental 365, you can print or send a damage report on damages recorded during the return process. To do so, please proceed as follows:

Use the quick search (ALT+Q) to find the Rent Delivery/Return List page.
Open the desired return for which you want to create a damage report.
Click Print/Send > Print Damage Report in the menu bar.
You can make the following printer settings as needed:

Option	Description
Hide Header/Footer	Activate this toggle switch if the header and footer should be hidden in print.
Hide Return Address	Activate this toggle switch if the return address should be hidden in print.
Print as E-Post	Activate this toggle switch if the document should be printed as e-post.
Print Communication Details	Activate this toggle switch if the communication details should be printed.
Print Customer Signature	Activate this toggle switch if the customer signature should be printed.
Print Vendor Item No.	Activate this toggle switch if the vendor item number should be printed instead of the item number.
'Damage' Option	Select here which damages should be printed. You can choose between All and Registered After Signature.
Print Damage Pictures	Activate this toggle switch if the damage pictures should be printed.

Click on Print to print the document with the desired settings.

You have successfully printed the damage report.

Tip

Click on Print/Send > Send Damage Report as Email in the menu bar of the opened return, select the desired file format and confirm your selection with OK to export the damage report as an electronic document and then send it via email.