Deposit

This chapter covers all important information on deposits. In TRASER Rental 365, deposits are processed directly via the rental contract.

This chapter is divided into the following sections:

Note

Before you can use the deposit functionality, you need to do some essential setup. For more information on setting up the rental deposit function, see TRASER Rental Setup.

In addition, you have to specify the accounts used when posting deposits. To do so, please proceed as follows:

  • Use the quick search (ALT+Q) to find the Customer Posting Groups page in TRASER DMS 365.
  • A list of all customer posting groups is displayed.
  • Click on New to create a new customer posting group or click on Edit List to edit an existing customer posting group.

Customer Posting Group

  • In the Requested Deposit Account field, enter the account for the requested deposits.
  • In the Deposit Account field, enter the account to which the fully paid deposits should be posted.
  • In the Deposit Revenue Account field, enter the account to which the revenues should be posted.
  • Your changes are saved automatically.
  • Close the Customer Posting Groups page.

Create Deposit Invoice

In TRASER Rental 365, deposits are issued directly via the rental contract. To do so, please proceed as follows:

Note

Before you can add a deposit entry to a rent class in a rental contract, you have to add additional revenues to said rent class.
For more information about creating rent classes or defining additional revenues, click Creating a rent class.

  • Use the quick search (ALT+Q) to find the Rental Contracts page in TRASER DMS 365.
  • A list with all rental contracts is displayed.
  • Either click on New to create a new rental contract or open an existing contract.
  • Proceed as described in Add Additional Revenue, to add a deposit entry to a rent class.
  • In the Price Excl. VAT column, enter the deposit amount.
  • Proceed as described in Release Rental Contract to release the rental contract.
  • Select Invoice > Deposit Entries from the menu bar.

Deposit Entries

  • A list with all existing deposit lines is displayed.
  • Please select a deposit line.
  • Click Process > Create Deposit Invoice in the menu bar.

Create Deposit Invoice

  • A new pop-up window opens. Here, you can specify whether you would like to open the deposit document.
  • Click Yes to open the document.
  • Scroll to the Invoice Details FastTab.
  • In the Payment Method Code field, enter the payment method for the deposit.
  • In the Payment Terms Code field, enter after how many days the deposit payment is due. The payment discount date and payment discount amount will also be influenced by this value.
  • If you have checked all information, activate the Amount Checked toggle switch in the Deposit Document Line FastTab.
  • To release the deposit invoice, select Status > Release from the menu bar.
  • After that, you can post the deposit invoice. Click Post > Post Deposit Document in the menu bar.
  • A pop-up window opens. Here, you can specify whether you want to open the posted invoice.
  • Click Yes to open the invoice.

The next section describes how to manually release a deposit payment.

Manually Release Deposit

Rent objects can only be delivered if the deposit has been payed. To speed up logistical processes, you can manually release deposit lines that are still in payment. That way, the status of the line changes from In Payment to Authorized. To manually release deposit lines, please proceed as follows:

  • Use the quick search (ALT+Q) to find the Rental Contracts page in TRASER DMS 365.
  • A list with all rental contracts is displayed.
  • Open an existing rental contract that contains deposit lines you would like to release.
  • Select Invoice > Deposit Entries from the menu bar.
  • A list with all existing deposit entries of the contract opens.
  • Select the deposit line you want to release.
  • In the menu bar, click on Process > Set as authorized to release the deposit line.

Manually Release Deposit

  • The status of the deposit line changes to Released.

In the following section, you will learn how to cancel a deposit.

Cancel Deposit Invoice

If a deposit has been wrongly applied, you can cancel the deposit invoice. In this case, a credit memo will be created. To cancel a deposit invoice, please proceed as follows:

  • Use the quick search (ALT+Q) to find the Rental Contracts page in TRASER DMS 365.
  • A list with all rental contracts is displayed.
  • Open an existing rental contract that contains deposit lines you would like to cancel.
  • Select Invoice > Deposit Entries from the menu bar.
  • A list with all existing deposit entries in the contract opens.
  • Click Related Information > Detailed Entries in the menu bar.
  • A list with all detailed deposit entries opens.
  • Select the line you want to cancel.
  • Then, click on Open Document to open the posted document.

Open document

  • Click Correct > Cancel Deposit Document in the menu bar.
  • A pop-up window opens. Here, specifiy if you want to cancel the deposit invoice.
  • Click Yes to cancel the deposit invoice.
  • When you cancel a deposit invoice, a credit memo will be created automatically. Click Yes to open the credit memo.

Credit Memo

  • If you have checked all information, activate the Amount Checked toggle switch in the Deposit Document Line FastTab.
  • To release the credit memo, select Status > Release from the menu bar.
  • To post the credit memo, select Post > Post Deposit Document from the menu bar.
  • A pop-up window opens. Here, you can specify whether you want to open the posted credit memo.
  • Click Yes to open the credit memo.
  • The Correction field under the General FastTab shows that the deposit was canceled by a rental credit memo. You may have to click More Options to view all fields.

The following section covers everything you need to know about paying back deposits.

Pay Back Deposit

After returning a rent object, you can pay back the deposit to the customer. In this case, a credit memo will be created for the deposit. In case of damages to a rent object you can apply a deposit penalty, which means that only a partial amount will be repayed. You can also retain the entire deposit amount.

In the following section, you will learn how to pay back a deposit in full.

Pay Back Deposit in Full

In order to pay back a deposit in full, please proceed as follows:

Note

You can only pay back a deposit when the status of the deposit line is set to Paid. Furthermore, the Returned checkbox has to be activated in order to pay back a deposit. All information regarding the deposit entries you will find under the Invoice > Deposit Entries buttons in the rental contract. For more information on this, click here.

  • Use the quick search (ALT+Q) to find the Rental Contracts page in TRASER DMS 365.
  • A list with all rental contracts is displayed.
  • Open an existing rental contract that contains deposit lines you would like to pay back.
  • Select Invoice > Deposit Entries from the menu bar.
  • A list with all existing deposit entries opens.
  • Select the deposit line you want to pay back.
  • Click Process > Create Deposit Credit Memo in the menu bar.

Pay Back Deposit Credit Memo

  • A new pop-up window opens. Here, you can specify whether you would like to open the deposit credit memo document.
  • Click Yes to open the document.
  • Scroll to the Invoice Details FastTab.

Invoice Details

  • In the Payment Method Code field, enter the payment method for the deposit credit memo.
  • In the Payment Terms Code, enter the due date for the credit memo.
  • If you have checked all information, activate the Amount Checked toggle switch in the Deposit Document Line FastTab.
  • To release the deposit repayment, select Status > Release from the menu bar.
  • To post the repayment, select Post > Post Deposit Document from the menu bar.
  • A pop-up window opens. Here, you can specify whether you want to open the posted credit memo.
  • Click Yes to open the credit memo.

In the following section you will learn how to how to retain a partial amount of a rental deposit or the entire deposit amount.

Partially refund or retain deposit

If a rental object is returned by the customer and shows damage, you can apply a deposit penalty and only pay back part of the deposit or even retain the entire deposit. To do this, please proceed as follows:

Note

You can only apply a deposit penalty when the status of the deposit line is set to Paid. Furthermore, the Returned checkbox has to be activated before you make a partial refund or withholding. All information regarding the deposit entries you will find under the Invoice > Deposit Entries buttons in the rental contract. For more information on this, click here.

  • Use the quick search (ALT+Q) to find the Rental Contracts page in TRASER DMS 365.
  • A list with all rental contracts is displayed.
  • Open an existing rental contract that contains deposit lines.
  • Select Invoice > Deposit Entries from the menu bar.
  • A list with all existing deposit entries in the contract opens.
  • Please select a deposit line.
  • Click Process > Create Deposit Credit Memo in the menu bar.

Pay Back Deposit Credit Memo

  • A new pop-up window opens. Here, you can specify whether you would like to open the deposit credit memo document.
  • Click Yes to open the document.
  • Scroll to the Deposit Document Line FastTab.
  • Use the Penalty Code line to enter the reason of the deposit penalty. You can add text lines to penalty codes that will be transferred to posted deposit documents. For more information on the creation of penalty codes and text lines, click here.
  • Click on Manage > Penalty Allocation.

Penalty Allocation

  • The Penalty Allocation page is displayed.
  • In the Object No. field, select the rent object that has been damaged.
  • In the Penalty Amount field, enter the sum you want to retain. You can either enter a partial amount or the entire deposit amount.
  • Close the Penalty Allocation page.
  • Once you have checked all information, activate the toggle switches for Amount Checked as well as Penalty Amount Checked in the Deposit Document Line FastTab.
  • To release the partial credit memo, select Status > Release from the menu bar.
  • To post the partial repayment, select Post > Post Deposit Document from the menu bar.
  • A pop-up window opens. Here, you can specify whether you want to open the posted credit memo.
  • Click Yes to open the credit memo.

Set Up Deposit Penalty Codes

You can define penalty codes that can be used in case you have to apply a deposit penalty. You can also add text lines to penalty codes that will be shown on posted deposit documents. To define deposit penalty codes, please proceed as follows:

  • Use the quick search (ALT+Q) to find the Deposit Penalty Reason page in TRASER DMS 365.
  • A table containing all penalty codes is displayed.
  • To set up a new penalty code, click New.

Setting up penalty code

  • A new line appears in the table.
  • Use the Penalty Code column to enter a code for the deposit penalty.
  • Use the Description column to enter a meaningful description for the deposit penalty.
  • Optional Use the Invoice Text Line column to enter a text that will be shown on posted deposit documents. In addition, by using the function %1 you can add the penalty amount to the text line.
  • Your changes will be saved automatically.
  • A new penalty code has been created. This penalty code can now be used in deposit documents.

The following chapter covers everything you need to know about rent breaks.

Continue with the next chapter