Service Item Status

The service item statuses will be displayed on the service item card.
The fields Status (Purchase), Status (Sales) and Status are pre-filled by the system and linked to documents. You can set up the status values for the Service Item Status field.

Service Item Status

Field Status (Purchase)

The following statuses are possible for the field Status (Purchase):

Status Description
In Quote This status is displayed when the service item is added to a a purchase quote.
In Order This status is displayed when the service item is added to a purchase order.
In Stock This status is displayed when a service order with this service item is posted.
In Trade-In This status is displayed when a trade-In with this service item is created.

Field Status (Sale)

The following statuses are possible for the field Status (Sale):

Status Description
In Quote This status is displayed when the service item is added to a sales quote.
In Order This status is displayed when the service item is added to a sales order.
Shipped This status is displayed when a sales order with this service item is posted.
Sold This status is displayed when a sales order with this service item is invoiced.

Note

You can define the statuses for the Service Item Status field. You can find more information about this in the chapter Creating Service Item Status.

Field Status

The following statuses are possible for the field Status:

Status Description
Empty If you havenโ€™t defined a status for the service item, this field will be empty.
New You can select this value to mark a new service item.
Used You can select this value to mark a used service item.

Creating Service Item Status

This section describes how to set up selectable values for the Service Item Status field on the service item card.

To add values to the Service Item Status field, proceed as follows:

  • Use the quick search (ALT+Q) to find the page ** Service Item Status**.
  • The page Service Item Status is displayed.
  • To create a new service item status, click New in the menu bar.

Creating Service Item Status

  • Complete the following information:
Column Description
Code Use this field to enter a unique code for the service item status.
Description Use this field to enter further information on the service item status.

You have successfully created a new service item status. You can use this service item status for the Service Item Status field on the service item card.