Service Item Counter

When editing a service order, it is helpful to know when the service item (the machine) had a specific counter value. Based on the data the system can predict maintenance dates to prevent downtime during harvest season. This chapter covers the following topics:

Set Default Service Item Counter,
Enter Operating Hours Counter in Service Item Card,
Enter Operating Hours Counter in Service Order,
Remove incorrect Operating Hours Counter,
Set up Prompt for Counter Readings,
Deactivate Counter for specific Service Item Categories,
Set up Service Item Counter for Categories.

Note

You will be reminded by the system to enter the counter for service items belonging to certain service item categories. In the section Set up Prompt for Counter Readings and Deactivate Counter for specific Service Item Categories is explained how to activate or deactivate the system sided dialogs.

Set Default Service Item Counter

This section describes how to set up the default counter for service items.
Proceed as follows:

Note

Besides the general setting of the service item counter, it is also possible to setup individual counters for specific service item categories. For more information, go to the section Set up Service Item Counter for Categories.

Use the quick search in TRASER DMS 365 (Alt+Q) to find the page Service Setup.
The page Service Setup is displayed.
In the Defaults panel, click in the Default Counter input field.

Service Setup

From the picklist, select the default counter.

You have set up the default counter for service items.

Create a Second Counter

This section describes how to set up a second counter for a service item. The second counter will be displayed (like the first one) in the General register of the service item card. This is helpful, for example, when a harvester has two separate counters.

To set up a second counter to a service item, proceed as follows:

Use the quick search in TRASER DMS 365 (Alt+Q) to find the page Service Items.
The page Service Items is displayed.
In the list, click on the relevant service item displayed below the No. column.
The Service Item Card of the selected service item is displayed.
Scroll to the Technical Data register.
Click in the input field Counter 2.
Select the second counter from the picklist.
A field with the applicable counter will be added in the General register. You can enter the counter readings in this field.

Enter Operating Hours Counter in Service Item Card

This section describes how to enter the operating hours counter for a machine in the service item card.
Do the following:

Use the quick search in TRASER DMS 365 (ALT+Q) to find the page Service Items.
The page Service Items is displayed.
Select the service item from the list that you want to enter the operating hours counter for.
The service item card is displayed.
In the General panel, click in the Operating Hours field.

Adding operating hours

Enter the operating hours counter reading.

You have successfully entered and saved the operating hours counter in the system.
If entering the operating hours counter reading causes an error message, it might be the case that there is another entry with a higher counter reading. The Remove the Incorrect Operating Hours Counter section describes how to edit the operating hours counter readings.

Enter Operating Hours Counter in Service Order

This section describes how to enter the operating hours counter for a machine in a service order.
Do the following:

Use the quick search in TRASER DMS 365 (ALT+Q) to find the page Service Orders.
The page Service Orders is displayed.
Select the service order from the list which contains the service item for which you want to enter the operating hours counter.
The service order is displayed.
Select the service item in the Lines pane for which you want to enter the operating hours counter.
In, the Lines pane, click on the Line menu option.
From the sub menu, select the Service Item Worksheet option.

Open the service item worksheet.

The service item worksheet is displayed.
In the General panel, click in the Operating Hours field.
Enter the operating hours counter reading.
A dialog window is displayed.

Enter the date and time

Enter the date.
Click OK to exit the entry.

You have entered the operating hours counter.

Remove incorrect Operating Hours Counter

This section describes how to delete an incorrect operating hours counter from the counter history.
Do the following:

Use the quick search in TRASER DMS 365 (ALT+Q) to find the page Service Items.
The page Service Items is displayed.
Select the service item from the list that you want to enter the operating hours counter for.
The service item card is displayed.
In the General pane, click on (…) in the Operating Hours field.

Adding operating hours

The list with the entered operating hour counters will be displayed.
Select the incorrect operating hours counter in the list.
In the menu bar, click on Remove.

Note

By pressing the Remove button, the entry will not be deleted but will be hidden. By default, a filter is applied to the list. If you want to show a hidden operating hours counter, reset the filter.

The operating hours counter is hidden.

Set up Prompt for Counter Readings

This section describes how to set up a counter reminder for a user. This counter reminder will show up whenever the user tries to create a new document.
Do the following:

Use the quick search in TRASER DMS 365 (Alt+Q) to find the page User Setup.
The page User Setup is displayed.
If you want to activate or deactivate the counter reminder for a user, click on the applicable check box in the Counter Reminder column.

Set up Prompt for Counter Readings for Certain Users

You have activated or deactivated the counter reminder. More information on the user setup can be found under User Setup Card.

Deactivate Counter for specific Service Item Categories

This section describes how to deactivate the counter function for specific service item categories.
Do the following:

Use the quick search in TRASER DMS 365 (Alt+Q) to find the page Service Items.
The page Service Items is displayed.
Select a service item which belongs to a category for which you want to deactivate the counter function.
The service item card is displayed.
In the Attributes panel, open the picklist for Category.
The picklist is displayed.
Click the option Select from full list at the bottom of the window.
The window **Select - Categories ** is displayed.
Click Edit List in the menu.
To deactivate the counter for a specific service item category, deactivate the relevant check box in the Has Counter column.

Deactivate counter

You have deactivated the counter function for one or more service item categories.
You will not be prompted to enter a counter when a service item of this service item category is used in a document.

Set up Service Item Counter for Categories

This section describes how to set up a service item counter for a service item category. The counter you are setting up will be used for this service item category by default.

To set up a service item counter for a category, do the following:

Use the quick search in TRASER DMS 365 (ALT+Q) to find the page Service Item Categories.
The page Service Item Categories is displayed.

Set up the default counter for a service item category.

In the Counter 1 Type and Counter 2 Type columns, enter the service item counters that should be used as the default for the service item categories.

You have set up the counter for a service item category. The set counter will automatically be added to the service item card when a service item of this category is created.