Change Serial Number (#dms-change-series-number)

TRASER DMS provides the users with the possibility to change the serial number of a service item. This feature can be helpful in cases where a wrong number has been allocated to a service item.

This chapter is divided into the following sections:

Give user permissions to change the serial number

This section describes how to give permission to a user to change the serial number of a service item.

To grant the permission to a user to change the serial number of a service item, proceed as follows:

  • Use the quick search (ALT+Q) in TRASER DMS 365 to find the page User Setup.
  • The page User Setup is displayed.
  • Activate the check box Change Serial No. for the applicable user.

User Setup

You have granted this user the permission to change the serial number of a service item.

Change Serial No.

This chapter describes how to change the serial number of a service item.
Please proceed as follows:

  • Use the quick search (ALT+Q) to find the page Service Items in TRASER DMS 365.
  • The page Service Items is displayed.
  • Select the service item you would like to change the serial number for.
  • Click Process > Change Serial No. in the menu bar.
  • A new page is displayed.

Change Serial No.

  • In the New Serial No. input field enter the new serial no. of the service item.
  • Click OK to save the changes.
  • A dialog appears asking whether you really want to change the serial number.
  • Confirm the dialog by clicking on Yes.

You have successfully changed the serial number of this service item.